Frequently Asked Questions
1. What is the process for starting an organization project?
We begin with a free project discovery call to understand your needs and determine if we’re a good fit. If we proceed, we’ll schedule an in-home or virtual consultation for a $100 fee, which will be applied to your first booked project, including new spaces. After the consultation, you'll receive a service agreement and a credit card authorization form for any product purchases.
2. How much does your organizing service cost?
Our standard rate is $75 per hour for both in-home and virtual organization services. These services are all-inclusive, covering everything from organizing and donation drops to custom labels and design.
3. Do I need to purchase any products or supplies?
No, products are optional. We can use your existing storage solutions or recommend items based on your space and style. If you prefer, we can purchase products for you. You may either keep a credit card on file for these purchases or choose separate billing, in which case a 20% service fee will apply for product management.
4. How long will it take to organize my space?
Most spaces take between 12-18 hours to complete, whether in-home or virtually. Larger spaces, like garages, may take between 24-36 hours. We’ll provide an estimated time frame during the consultation based on the specific needs of your space.
5. What’s included in your service?
Our organizing services are all-inclusive! This means we take care of organizing, donation drop-offs, product returns, custom labeling, and even design enhancements. The only charges you’ll incur are for the hours spent on your project.
6. Do you offer ongoing maintenance or refresh plans?
Yes, we offer monthly and quarterly plans at the discounted rate of $65 per hour.
7. Do you offer virtual organization services?
Yes, we provide virtual organization services at the same rate of $75 per hour. This allows us to work with clients anywhere, offering personalized guidance and support remotely to help you achieve an organized home.
8. Do I need to be there while you’re organizing?
No, you don’t need to be home while we’re organizing. However, we do need to check in with you every 3-4 hours to answer any questions or address decisions that might come up during the process.
9. How is Sunny Spaces different from other organizing companies in the area?
Sunny Spaces brings an all-inclusive approach to organizing, from hands-on work to product sourcing, custom labeling, and thoughtful design touches. Gina, the owner, combines her keen attention to detail with systems designed for lasting upkeep, ensuring spaces stay organized long after the project is complete. Her positive energy and uplifting attitude make the process enjoyable, bringing a sense of warmth and joy to every space. We also offer priority scheduling for refresh clients and provide both in-home and virtual services to meet each client's unique needs.
10. What if I’m not satisfied with the results?
Your satisfaction is our top priority! We’ll work closely with you throughout the process to ensure the results meet your expectations. If you have any concerns, please let us know, and we’ll do our best to address them.